Know what to expect, and what it costs.
GP consultations are bulk billed for eligible patients with a valid Medicare card. We are accepting new patients across the Upper Hunter, and here is everything else worth knowing before you come in.
- Is it bulk billed?Yes, GP consultations are bulk billed for eligible patients with a valid Medicare card.
- What should I bring?Your Medicare card, a list of your medicines and any recent letters or results.
- How do I book?Online through HotDoc at any hour, or call reception from 8:00am, Monday to Friday.
We are a Medicare Bulk Billing Practice.
GP consultations are bulk billed for eligible patients with a valid Medicare card. That means Medicare pays us directly, and you pay nothing for the consult itself.
The official Bulk Billing Practice mark comes from the Australian Government's Bulk Billing Practice Incentive Program. It shows the practice bulk bills eligible patients.
Find out before you book.
Pick the closest situation. This is a guide rather than a quote. Reception will always confirm the exact amount before your appointment.
What can attract a fee.
Services Medicare does not cover attract a private fee. Where one applies, reception will tell you the amount before your appointment, so there are no surprises on the way out.
Not sure whether your visit is bulk billed? Call (02) 6543 8424 and ask. Reception would much rather tell you beforehand.
Your first visit, made simple.
We are currently accepting new patients. Arrive ten minutes early so reception can register you. New patients fill in a short form, and you can ask about registering with MyMedicare at the same time.
What to bring
Tick things off as you get them ready. Your list is saved on this device only.
Skin checks, chronic condition plans, ADHD assessment, procedures and more than one concern usually need extra time. Ask reception for a longer appointment when you book.
How the clinic works.
Strengthen your care with MyMedicare.
MyMedicare is a free, voluntary program that links you and your family with Aberdeen Surgery. If you already think of us as your regular clinic, registering simply makes it official.
Your rights, privacy and feedback.
Printed copies of our policies are available at reception. Ask and we will print or email the one you need.
Patient questions, answered.
The things reception is asked most often. If yours is not here, call (02) 6543 8424.
Are you accepting new patients?
Yes. Aberdeen Surgery is currently accepting new patients. Book online through HotDoc or call reception on (02) 6543 8424, and arrive ten minutes early for your first visit.
Do I need a Medicare card?
Bring a valid Medicare card, or have it ready in the Medicare app, so your GP consultation can be bulk billed. Patients without a valid Medicare card pay a private fee. Reception will tell you the amount first.
Is every appointment bulk billed?
GP consultations are bulk billed for eligible patients with a valid Medicare card. Some things attract a fee, such as ADHD assessment, forms and reports, privately purchased vaccines and some procedures. Reception will always quote you before you book.
How do I book?
Book online through HotDoc at any hour, or call reception on (02) 6543 8424, Monday to Friday, 8:00am to 5:00pm.
Can I see a female GP?
Yes. Dr Sasikala (Sasi) Hariharan and Dr Prishantha Sirisena are female GPs. Ask for either when you book, or choose them on HotDoc.
I need a longer appointment. How do I ask?
Tell reception what the visit is for when you book. Skin checks, chronic condition plans, ADHD assessment, procedures and more than one concern usually need extra time.
What if I need to cancel or I am running late?
Please call as early as you can. It lets us offer your time to someone else who needs it.
How will I get my test results?
Your GP will explain how you will hear about your results. If a follow-up appointment is needed, book one so you can go through them together.
Do I need to see the GP for a repeat script or referral?
Scripts and referrals need a consultation so your GP can review your care. GP consultations are bulk billed for eligible patients with a valid Medicare card.
Can I have an interpreter?
Yes. Tell reception when you book. Doctors can use the free TIS National interpreting service for Medicare-funded consultations. Dr Hariharan also speaks Tamil and Telugu.
Is ADHD assessment bulk billed?
No. ADHD assessment and management with Dr Layth Almallah is a private service, so a fee applies. Reception will give you the cost before you book.
What should I do when you are closed?
In an emergency, call 000. For health advice any time, call healthdirect on 1800 022 222. The nearest emergency departments are at Muswellbrook Hospital and Scone Hospital.
How do I give feedback or make a complaint?
Talk to reception or ask for Terri, our Practice Manager. If you are not satisfied, you can contact the NSW Health Care Complaints Commission on 1800 043 159.
I have a WorkCover claim. Is my visit bulk billed?
No. WorkCover and third-party insurance consultations attract a fee. Please tell your employer and bring their contact details and your claim number, so payment can be arranged. Reception will tell you more when you book.
Can you transfer my records from my old practice?
Yes. Ask reception and we will request your records from your previous practice. Some practices charge for transferring records, and where they do, that fee applies.
Nothing matches that. Try a broader word, or call reception on (02) 6543 8424.
Know the cost before you come in.
Bulk billed for eligible patients with a valid Medicare card. Monday to Friday, 8:00am to 5:00pm. 1 Segenhoe Street, Aberdeen NSW 2336.
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Follow us on Facebook (opens Facebook in a new tab)Please do not send health details through social media. We never give medical advice on social media or in messages. To talk about your health, call (02) 6543 8424 or book an appointment. In an emergency, call 000.