See your GP, from wherever you are.
Phone and video appointments for results, script reviews, certificates, mental health check-ins and follow-ups, when a visit in person is not needed.
Good to know before you book.
Phone or video
Your GP will call you at your appointment time. Keep your phone nearby.
Video can help when your GP needs to see something.
Book telehealth (opens HotDoc in a new tab)Good for many things
Results, script reviews, certificates, referrals and follow-ups.
Not for anything that needs an examination.
What telehealth suitsMyMedicare matters
Some longer telehealth consultations are only available to patients registered with MyMedicare.
Ask reception about registering.
About MyMedicareBulk billed consultations
GP consultations are bulk billed for eligible patients with a valid Medicare card.
Where a fee applies, reception will tell you before your appointment.
See all fees
Find the care that fits.
Choose a topic to see what is involved, the questions people ask most, and how to book.
When telehealth works well.
Telehealth works well for discussing results, reviewing medicines and scripts, medical certificates, referrals, mental health check-ins and follow-ups. It is not suitable when your GP needs to examine you, and they will ask you to come in if needed.
Medicare telehealth generally requires that you have been seen in person at the practice in the past 12 months, with some exceptions.
- Book a telehealth appointment
- Talk it through with your GP
- Tests, treatment or referral if needed
- Follow-up and review
Can I have my first appointment by telehealth?
Medicare telehealth generally needs an existing relationship with the practice, so a first visit is usually in person.
Is telehealth bulk billed?
Eligible telehealth consultations are bulk billed for eligible patients with a valid Medicare card.
Before your call.
Find a quiet, private space, keep your phone charged and nearby, and have a list of your questions and medicines ready. For video, check your camera and internet beforehand.
If we cannot reach you, we will try again, so please answer calls from unknown numbers around your appointment time.
- Book a telehealth appointment
- Talk it through with your GP
- Tests, treatment or referral if needed
- Follow-up and review
What if I miss the call?
Call reception and they will help rearrange.
Is it private?
Your GP calls from a private space. Your privacy at your end is up to you, so choose somewhere you will not be overheard.
The numbers worth knowing.
Key facts about screening and care, at a glance.
12months
Seen in person within
Generally needed for Medicare telehealth, with some exceptions.
What is due at your age?
Australia's screening programs start at different ages and run on different timeframes. Move the slider to see what generally applies.
40years
General information about Australian programs, not a personal plan. Talk it through with your GP.
Everyone involved, around you.
Your care can involve more than one person. Choose a part of your care team to see how it fits together.
Your GPs.
Any of our GPs can help. These GPs list related areas among their interests. All are bulk billing GPs for eligible patients with a valid Medicare card.
Chronic disease, skin health, and women's, men's and children's health.
Book with this GP (opens HotDoc in a new tab)Female GP. Women's health, children's health, mental health and preventive care.
Book with this GP (opens HotDoc in a new tab)Acute and chronic disease management, and skin checks.
Book with this GP (opens HotDoc in a new tab)General adult medicine, nutrition and care of older adults.
Book with this GP (opens HotDoc in a new tab)
Make the most of your appointment.
A little preparation gives you and your GP more time for what matters to you.
What to bring
Your ticks are saved on this device only.
What your care will cost.
GP consultations are bulk billed for eligible patients with a valid Medicare card. Where a fee applies, reception will tell you before your appointment.
Bulk billed
GP consultations
GP consultations for eligible patients with a valid Medicare card.
Fee may apply
Some items and procedures
Some consumables, devices and privately purchased items. Reception will tell you first.
Set by the provider
Other providers
Pathology, imaging, allied health and specialists set their own fees.
If things change between visits.
- Getting worse?(02) 6543 8424Call reception and tell them things have changed, so you can be seen at the right time.
- When we are closed1800 022 222healthdirect, for health advice any time of day or night. Lifeline is on 13 11 14.
- In an emergency000Chest pain, pressure or tightness, or sudden breathlessness. The nearest emergency departments are at Muswellbrook and Scone hospitals.
Signs that need urgent help
- Chest pain, pressure or tightness, or sudden breathlessness
- Signs of stroke: face drooping, arm weakness or speech difficulty
- Severe bleeding, a serious injury, or a sudden severe headache
- Thoughts of suicide or harming yourself or someone else
Is telehealth bulk billed?
Eligible telehealth consultations are bulk billed for eligible patients with a valid Medicare card.
Is telehealth available to new patients?
Medicare telehealth generally requires that you have been seen in person at the practice in the past 12 months, with some exceptions.
Phone or video?
Either. Your GP may suggest video if they need to see something.
Can I get a certificate or script by telehealth?
Often, yes, if your GP can assess you appropriately without an examination.
Are you accepting new patients?
Yes. Aberdeen Surgery is currently accepting new patients. Book online any hour through HotDoc or call (02) 6543 8424.
Nothing matches that. Try a broader word, or call reception on (02) 6543 8424.
Related reading and services.
- GP consultsService
- Same-day appointmentsService
- Repeat prescriptionsService
- Referrals to specialistsService
- Our teamMeet the GPs
- All services37 services on Segenhoe Street
This page is general health information. It is not advice about your own situation and does not replace a consultation with your doctor. In an emergency, call 000.
Telehealth, close to home.
Book online any hour, or call reception from 8:00am, Monday to Friday. Bulk billed for eligible patients with a valid Medicare card.